If your file is missing the images you desire, you should re-save your file properly so that the images will not drop out during printing.
We do not normally accept images by themselves. The only exception is if you engage one of our graphic designers to help you with your project. Otherwise, you must place all images in your artwork and make sure to save your files properly. Please refer to your software program manual for more information on how to save your files properly.
Vector-based software programs such as Illustrator or InDesign have a tendency of images dropping out when transparency effects are being used.
If you are using Photoshop, you should flatten all layers before saving to keep all images and text in place.